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Useful information for your holiday at La Casies in South Tyrol

Name: Hotel La Casies Mountain Living
Address: Via Della Chiesa 2, S. Maddalena Casies, South Tyrol, 39030, Italy
Telephone: +39 0474 978441

Services & small print

Do you have any questions about fishing, pets & co.? Here you’ll find answers and a list of all included services, that await you at La Casies.

Included services Price information Booking information Holiday information

Included services

Cuisine

Welcome cocktail on arrival
Diverse breakfast buffet with wellness corner, Casies tea bar, freshly pressed smoothies, South Tyrolean egg dishes, and much more
(07:30 – 10:30 am)
Please inform us in advance of any intolerances or special dietary requirements.
Afternoon snack with sweet and savoury dishes and a daily soup
(3:00 pm – 5:00 pm)
4-course dinner with salad buffet, changing culinary highlights, and themed evenings
(7:00 pm – 9:00 pm)
Please inform us in advance of any intolerances or special dietary requirements.
We are happy to prepare vegetarian and vegan dishes.
Drinks can also be served to your room on request.
Homemade pralines (for a fee)

A hand holds a crystal glass with an orange drink and a straw, outdoors with mountains in the background. - Hotel La Casies Mountain Living

Breakfast table with coffee, bread rolls, fruit, smoked salmon, donuts, and various spreads. - Hotel La Casies Mountain Living

Jars of grains and seeds with wooden spoons, lined up on a wooden counter against a wooden wall. - Hotel La Casies Mountain Living

Four ceramic jars of fruit jam with labels and spoons on a counter, with a wooden background. - Hotel La Casies Mountain Living

A plate with assorted donuts, including glazed, chocolate, and one with colorful sprinkles. - Hotel La Casies Mountain Living

A hand holds a ladle with foamy milk above a white bowl, with cartons in the background. - Hotel La Casies Mountain Living

Person cutting a pancake with a fork and knife on a plate with strawberries and raspberries. - Hotel La Casies Mountain Living

A small chalkboard sign saying Gschmorgmanz @ La Casies :) on a breakfast table with coffee and food. - Hotel La Casies Mountain Living

Modern restaurant with white tablecloths, gray chairs, wooden accents, and breakfast buffet setup in foreground. - Hotel La Casies Mountain Living

Tea selection display with stacked white cups and a hot water dispenser in a cozy café setting. - Hotel La Casies Mountain Living

Close-up of assorted bread rolls and pretzels in a tray with metal tongs resting on top. - Hotel La Casies Mountain Living

A modern buffet setup with wooden counters, a central table of food, and decorative lighting. - Hotel La Casies Mountain Living

A hand dips a honey dipper into a jar of Plattner forest honey on a dark surface. - Hotel La Casies Mountain Living

A person holds a spoon over a bowl of yogurt topped with jam, seeds, nuts, and a strawberry. - Hotel La Casies Mountain Living

Assorted sliced and whole cheeses, including blue cheese, on a wooden board. - Hotel La Casies Mountain Living

Two slices of powdered cake, a bowl of custard, macarons, and chocolates on a wooden table. - Hotel La Casies Mountain Living

Slices of apple strudel dusted with powdered sugar on a wooden board, with bowls in the background. - Hotel La Casies Mountain Living

Vegetable-filled pastry rolls topped with cream and crispy bread, served on a rectangular white plate. - Hotel La Casies Mountain Living

Two pieces of crumb-topped cake and two pieces of powdered sugar cake on a wooden board. - Hotel La Casies Mountain Living

Grilled pork ribs and breadsticks arranged on a rectangular white plate atop a wooden table. - Hotel La Casies Mountain Living

Three assorted cake slices, macarons, and chocolate truffles arranged on a wooden board. - Hotel La Casies Mountain Living

A dessert with green ice cream, whipped cream, and strawberries in a black bowl on a wooden table. - Hotel La Casies Mountain Living

Person holding a cup of cappuccino at a breakfast table with pastries, fruit, and spreads. - Hotel La Casies Mountain Living

A hand holds a spoon over a plated gourmet dessert with fruit, cream, and garnish on a gray dish. - Hotel La Casies Mountain Living

Modern restaurant dining room with wooden walls, grey chairs, and white tablecloths set for guests. - Hotel La Casies Mountain Living

A gourmet dish with tomato tartare, toasted bread slices, a cherry tomato, and herb garnish on a plate. - Hotel La Casies Mountain Living

Elegant table setting with a wine glass, blue tumbler, and folded napkin by a window with a blurred view. - Hotel La Casies Mountain Living

A gourmet dish with shrimp on pasta, garnished with spinach and diced tomatoes, served on a white plate. - Hotel La Casies Mountain Living

Four metal forks and a butter knife rest on a white cloth beside a small round white plate. - Hotel La Casies Mountain Living

A glass of red wine and a gourmet beef dish on a wooden table in a restaurant setting. - Hotel La Casies Mountain Living

Elegant restaurant table set for dining, with folded napkins and soft natural light from large windows. - Hotel La Casies Mountain Living

Modern wooden bar with four high chairs, hanging lights, and shelves stocked with glasses and bottles. - Hotel La Casies Mountain Living

Wellness

Panorama indoor pool with Dolomite views (heated year-round to 32 °C, open 24/7)
Cosy sauna area with Finnish sauna, steam bath, and bio-herbal sauna (open 11:00 am – 7:30 pm)
Luxury shower
Crushed-ice fountain
Outdoor Kneipp path
Cold-water tub with refreshing water from the Pidigbach
Two relaxation rooms for unwinding and regenerating
Wellness bar with a variety of juices, teas, and fresh fruit
Spacious garden area with sunbathing lawn and private access to the bubbling Rio Casies
Bathrobe & slippers
Beauty treatments & massages (for an additional charge)
Poolside drink service

Indoor swimming pool with lounge chairs, large windows, and a view of trees and grass outside. - Hotel La Casies Mountain Living

A wooden sauna interior with benches, a thermometer, and a hanging metal bowl above sauna stones. - Hotel La Casies Mountain Living

Glass vase with dried flowers and two empty glass jars on a table, blurred background with soft colors. - Hotel La Casies Mountain Living

A glass jar labeled “Energetic Crystal Water” on a wooden counter, with stacked glasses on a shelf above. - Hotel La Casies Mountain Living

Water splashing into a wooden bucket outdoors, with sunlight and greenery in the background. - Hotel La Casies Mountain Living

Three neatly made beds with green pillows and beige blankets in a dimly lit, cozy wooden room. - Hotel La Casies Mountain Living

Minimalist spa setting with folded towels on a wooden bed, soft light, and pampas grass in a vase. - Hotel La Casies Mountain Living

Minimalist bedroom with a wooden bed, side table, and a rustic floor lamp made from a tree branch. - Hotel La Casies Mountain Living

Open book on a wooden stool next to a bench with pillows against a wooden wall. - Hotel La Casies Mountain Living

Minimalist relaxation room with several beds, pillows, and soft lighting on wooden walls. - Hotel La Casies Mountain Living

Modern spa room with large beds, soft pillows, wooden accents, and natural light from large windows. - Hotel La Casies Mountain Living

Two wooden twin beds with green pillows, a stump nightstand, and an open book in a cozy room. - Hotel La Casies Mountain Living

Modern wooden sauna with tiered bench seating and two wall-mounted lights, all in natural wood tones. - Hotel La Casies Mountain Living

Modern tiled steam room with blue LED lighting and built-in seating along the walls. - Hotel La Casies Mountain Living

Wooden sauna interior with bench seating and a large window showing a blurry mountain landscape outside. - Hotel La Casies Mountain Living

A hand pours water from a wooden ladle onto hot sauna stones inside a sauna room. - Hotel La Casies Mountain Living

Indoor pool area with lounge chairs, modern decor, and a mural that says, We love to share the magic of the mountains. - Hotel La Casies Mountain Living

A hand gently touches calm water, creating ripples and a small drip beneath the fingertip. - Hotel La Casies Mountain Living

Indoor pool with lounge chairs along the wall, soft lighting, and modern decor, reflected in the water. - Hotel La Casies Mountain Living

Lounge chairs by indoor pool overlook a grassy yard with deck chairs and umbrellas, trees in the background. - Hotel La Casies Mountain Living

Indoor pool with metal handrail; blurred lounge chairs and greenery visible through large window in the background. - Hotel La Casies Mountain Living

A hand fills a glass from a dispenser labeled Energetic Cristal Water. - Hotel La Casies Mountain Living

Indoor pool with lounge chairs beside a pink geometric wall and modern columns under soft lighting. - Hotel La Casies Mountain Living

Active

Hiking & fitness programme with host Sepp (Nordic walking, guided hikes, Kneipp therapy, torchlight walks, and much more)
In-house mountain bike rental (for a fee and subject to availability)
Guided hiking tours with host Sepp
Free rental of hiking backpacks (for the duration of your stay)
On-site archery range
Numerous hiking opportunities directly from the hotel
Ski and cross-country ski lessons of your choice with host Sepp (for a fee)
Ski deposit with boot dryer
Free rental of snowshoes and hiking poles (while stocks last)
Free toboggan rental at the hotel (while stocks last)
Guided snowshoe hikes in Val Casies
Free informational material and hiking maps
Rental of alpine skis, cross-country skis, and toboggans at the valley end (for a fee)
Free use of public transport
Cross-country ski trail access directly from our house
Participation in the local tourism association’s weekly programme (partly for a fee)

A person walks along a narrow, rocky path through a forested area on a sunny day. - Hotel La Casies Mountain Living

Three people ski uphill on a snowy mountain slope with tall peaks and blue sky in the background. - Hotel La Casies Mountain Living

A woman crouches in the grass, drinking water from a mountain stream on a sunny day. - Hotel La Casies Mountain Living

Four people sit on grassy terrain beside a small pond with mountains and clouds in the background. - Hotel La Casies Mountain Living

Four hikers stand at a mountaintop table, smiling and writing, with mountains visible in the background. - Hotel La Casies Mountain Living

Two men sitting on a bench in front of a cross. - Hotel La Casies Mountain Living

A couple in hiking gear takes a selfie while sitting on grass with mountains in the background at sunset. - Hotel La Casies Mountain Living

Rocky mountain peak with patches of snow, a flag, and a cross at the summit under a partly cloudy sky. - Hotel La Casies Mountain Living

Older man hiking in a forested mountain area, with pine trees and distant rocky peaks under a clear sky. - Hotel La Casies Mountain Living

Three jagged mountain peaks rise above rocky and grassy terrain under a clear blue sky. - Hotel La Casies Mountain Living

Rocky mountain peak with a large white cross under a clear blue sky, distant mountains in the background. - Hotel La Casies Mountain Living

A man and woman in cycling gear sit on a bench by a wooden cabin, with bikes parked beside them. - Hotel La Casies Mountain Living

Three people lean over a wooden trough, cooling their arms in the water on a sunny day outdoors. - Hotel La Casies Mountain Living

Four hikers walk along a rocky mountain trail surrounded by green hills under a partly cloudy sky. - Hotel La Casies Mountain Living

Two cyclists ride mountain bikes on a sunny forest trail surrounded by green trees and grass. - Hotel La Casies Mountain Living

Four people ride bikes on a paved path through a green meadow with mountains and trees in the background. - Hotel La Casies Mountain Living

Four people stand by a mountain lake under a bright sun, with clear reflections in the water. - Hotel La Casies Mountain Living

Two hikers with backpacks walk along a mountain trail at sunrise, surrounded by greenery and distant peaks. - Hotel La Casies Mountain Living

Hikers walk along a mountain trail with green valleys and distant peaks under a partly cloudy sky. - Hotel La Casies Mountain Living

Four hikers walk down a grassy mountain trail under a blue sky with clouds and distant peaks. - Hotel La Casies Mountain Living

A person aims a bow at an archery target set up on a grassy field. - Hotel La Casies Mountain Living

Aerial view of snowy mountains, pine trees, and a heart shape drawn in snow with people nearby. - Hotel La Casies Mountain Living

Two yellow snowshoes stand upright in the snow with mountains and blue sky in the background. - Hotel La Casies Mountain Living

Two people hike up a snowy mountain slope with pine trees and alpine peaks in the background. - Hotel La Casies Mountain Living

Living

Cosy rooms & suites in wood with Dolomite views
Free, video-monitored parking in front of the hotel (uncovered)
High-speed Wi-Fi throughout the hotel
Satellite TV & safe
Sun terrace
Children’s playroom
Cots and high chairs (on request)
Free Guest Pass
EV charging stations (for a fee)
Organisation of flowers and other surprises for your loved ones (for a fee)

Aerial view of lounge chairs and tables on wooden platforms on a grassy lawn near a hedge. - Hotel La Casies Mountain Living

View of pine trees, grassy hillside, and distant buildings seen through a window with wooden frames. - Hotel La Casies Mountain Living

A modern loft bedroom with wood accents, large bed, glass railing, and stairs leading to an upper level. - Hotel La Casies Mountain Living

Modern hotel room with a bed, TV, desk, sofa, large windows, and sheer curtains letting in natural light. - Hotel La Casies Mountain Living

A neatly made bed with white pillows and a wall-mounted lamp above a wooden headboard. - Hotel La Casies Mountain Living

Cozy wooden attic bedroom with a single bed, soft bedding, a log nightstand, and warm lighting. - Hotel La Casies Mountain Living

Modern bathroom with a glass shower, wall-mounted sink, wooden vanity, and towel warmer on the wall. - Hotel La Casies Mountain Living

Cozy bed with white pillows and gray blanket under a wooden ceiling and warm wall lights. - Hotel La Casies Mountain Living

A cozy, modern bedroom with wood accents, large bed, and sheer curtains letting in natural light. - Hotel La Casies Mountain Living

Wall-mounted lamp illuminated beside closed beige curtains in a softly lit room, partially visible bed foreground. - Hotel La Casies Mountain Living

Cozy wooden bedroom with a large bed, soft lighting, and sheer curtains letting in daylight. - Hotel La Casies Mountain Living

Modern hotel room with a large bed, wooden headboard, sofa, cushions, and floor-to-ceiling window with curtains. - Hotel La Casies Mountain Living

Two black chairs and a round table on a balcony with a misty, scenic view in the background. - Hotel La Casies Mountain Living

Modern shower with a handheld showerhead and gray tiled wall, next to a glass partition. - Hotel La Casies Mountain Living

A round table with two chairs on a balcony overlooking a misty, green landscape. - Hotel La Casies Mountain Living

Close-up of neatly arranged pillows on a bed with a wooden headboard and a lit wall lamp. - Hotel La Casies Mountain Living

A wood slice on a wall above text about the Swiss Pine’s health benefits in German, Italian, and English. - Hotel La Casies Mountain Living

Two white pillows folded upright on a bed against a wooden wall with a lamp and electrical outlet. - Hotel La Casies Mountain Living

White bed with stacked pillows next to a wooden wall, an open book, and a power outlet on the bedside table. - Hotel La Casies Mountain Living

Minimalist hotel room with a wooden desk, two black ottomans, large window, and modern decor. - Hotel La Casies Mountain Living

Price information

Our prices are per person, per night, based on standard occupancy of two people, and include three-quarter board. Not included is the local tax, payable on site from age 14. Drinks, massages, and other extras are charged separately.

Children’s rates (from the third bed with two full-paying guests)
Children up to 1 year: € 10.00 per child, per night
Children up to 3 years: € 25.00 per child, per night
Children up to 6 years: € 52.00 per child, per night
Children up to 9 years: € 68.00 per child, per night
Children up to 12 years: € 83.00 per child, per night
Young people from 13 years: € 92.00 per child, per night

Double room for single use
For single occupancy of a double room, a 30 % surcharge applies to the price of the respective room category according to the price list.

We guarantee the best price when booking directly via our website!

Booking information

Deposit

Upon receipt of your written reservation and payment of a deposit of 20 % of the stay price, you will receive our booking confirmation. From that moment, the reservation is binding. If you have provided your credit card, the deposit will be charged to it or, in case of cancellation, the applicable fees will be deducted. We ask that the deposit be transferred within two days, or for last-minute arrivals, that credit card details be provided by phone.

Bank details:
Südtiroler Volksbank AG, Monguelfo branch
Steger Josef
IBAN IT15 A058 5658 6000 1157 1378 837
SWIFT-BIC BPAAIT2B011

Cancellation conditions

In accordance with the Italian Consumer Protection Code (Art. 1382 Civil Code) there is no right to cancel the trip. However, we offer the following cancellation conditions:

Cancellations up to 31 days before arrival: deposit retained
Cancellations 30 to 8 days before arrival: 50 % of the total booked stay is due
Cancellations from 7 days before arrival: 80 % of the total booked stay is due
In case of early departure, late arrival, or no-show: 100 % of the total price for the booked stay is due

Travel & cancellation insurance

To be on the safe side and potentially avoid costs, we recommend taking out travel and cancellation insurance when booking. This can be arranged here.

Travel insurance

Bill payment options

Your hotel bill can be settled in cash or by card. Please check your bill carefully at the time of payment (complaints cannot be accepted after departure).

Vouchers and package services

Vouchers or services included in a package cannot be transferred to other people or exchanged for other services. If a voucher or package service is not used, it will not be refunded. If a service cannot be provided due to late booking, it is also non-refundable.

Board

Our room rates include three-quarter board (breakfast, afternoon snack, and dinner). If you only wish to book a room with breakfast, € 8.00 per person, per day will be deducted from the price. Unused meals cannot be deducted from the total price. Drinks and massages are not included in the board price.

Holiday information

Arrival and departure

Check-in: from 2:00 pm on the day of arrival
Check-out: by 11:00 am on the day of departure
Late check-out: for departures by 1:00 pm, 30 % of the room price for the day of departure is charged; for departures by 5:00 pm, 70 % is due. If no room is available, the entire spa area can be used for € 25.00 per person (afternoon snack included).
If you arrive after 8:00 pm on the day of arrival, please inform us in advance. On request, we can also provide a shuttle from Monguelfo train station (for a fee) or arrange a taxi if needed.

Booking wellness treatments

We recommend reserving your preferred time for beauty treatments or massages before your holiday.
Beauty reception contact: T. +39 0474 978 441 or beauty@lacasies.com

Dogs and small pets

Dogs or small pets are welcome on holiday with us in South Tyrol (on request). We charge € 15.00 per animal, per day (excluding food) and ask that you bring your own dog blanket. We reserve the right to charge for any damage caused by your pet upon departure.
Please note that pets are not allowed in the dining room, wellness area, pool, or relaxation lawn. Depending on availability, you may dine with your dog in our Lerchenstube, if it is free.

Non-smoking

All areas of the hotel are non-smoking. We kindly ask you to smoke only in the outdoor areas.

Reservation of specific room categories

We cannot guarantee a specific room number, floor, or special table requests at the time of booking. We will, however, do our best to accommodate your wishes.

Items left behind

We accept no liability for lost or left-behind items.

Anything else?